Protecting your privacy
AERO RANGER PRIVACY POLICY
Pixelcase Group Pty Ltd ABN 74 608 040 357
1. Protecting your privacy
(a) This Privacy Policy provides our statement about the personal information that we collect, and the ways in which we may use that personal information.
(b) Your privacy is important to us. We comply with the Privacy Act 1988 (Privacy Act) when we handle personal information. Detailed information on the Privacy Act can be found on the website of the Office of the Australian Information Commissioner.
(c) We will only use or disclose personal information we hold about you in accordance with this Privacy Policy or as otherwise notified to you.
2. Meaning of words
(a) In this Privacy Policy:
(i) “we”, “us” and “our” refer to Pixelcase Group Pty Ltd ABN 74 608 040 357 and any of its related bodies corporate to which it says that this Privacy Policy applies;
(ii) “related bodies corporate” has the meaning given in the Corporations Act 2001 (Cth); and
(iii) the singular includes the plural and vice versa.
3. Your personal information
(a) “Personal information” is information about an individual who is either identified in the information or their identity can be ascertainable from it. It includes information and opinions obtained from the individual or from a third party.
(b) Personal information held by us includes your name, email address and credit card details through which payment will be made and any username or password for any online account you may open with us.
4. How we use your personal information
(a) We do not ordinarily collect any information about you except where you provide it to us, or it is provided to us with your consent. In general, we do not use or disclose personal information collected about you other than for:
(i) a purpose set out in this Privacy Policy;
(ii) a purpose you would reasonably expect;
(iii) a purpose required or permitted by law; or
(iv) a purpose otherwise disclosed to you or for which you have consented.
(b) Your personal information may be used to:
(i) verify your identity;
(ii) price and design our products and services;
(iii) assist you to subscribe to our products and services;
(iv) provide the products and services you require;
(v) manage our relationship with you;
(vi) administer, improve and manage our products and services, including charging, billing and collecting debts;
(vii) conduct appropriate checks for credit-worthiness and for fraud;
(viii) research and develop our services;
(ix) gain an understanding of your needs in order for us to provide you with a better service and products; and
(x) maintain and develop our business systems and infrastructure.
5. Disclosures of personal information
(a) We may exchange your information with our related bodies corporate and licensees so that we may adopt an integrated approach to our customers. We and our related bodies corporate and licensees may use this information for any of the purposes mentioned in section 4.
(b) We may also disclose personal information about you, as appropriate, to:
(i) our employees, assignees, agents, contractors, resellers and external advisers;
(ii) organisations which verify your identity;
(iii) your agents, advisers, referees, executor, administrator, trustee, the beneficiary of any trust of which you are a trustee, your guardian, attorney or franchisor;
(iv) law enforcement, regulatory and government bodies;
(v) anyone who introduces you to us;
(vi) your and our auditors, insurers or prospective insurers and their underwriters;
(vii) any person we consider necessary to execute your instructions; and
(viii) other organisations (and their agents) with whom we have arrangements for the supply and marketing of our respective products and services, unless you ‘opt out’ of marketing (see below).
(c) From time to time we may send your information overseas, including to overseas service providers or other third parties who operate or hold data outside Australia. Where we do this, we make sure that appropriate data handling and security arrangements are in place. Please note that Australian law may not apply to some of these entities.
6. Device and flight information
(a) We may collect information relating to your devices including computers, phones or other devices where you install or access Our products and services. This information may include:
(i) your device ID, hardware version, and operating system;
(ii) model and serial number;
(iii) GPS location and geolocation data;
(iv) any photo or video you submit using Our products and services;
(v) other technical information, including the IP address used by your device; and
(vi) flight record data.
7. Marketing ‘opt out’
(a) If at any time you do not wish to receive further marketing information, you may ask us not to send you any further information about services and not to disclose your information to other organisations for that purpose. You may do this by contacting us at [email protected].
8. Personal information about third parties
(a) If you give us personal information about another person, you represent that you are authorised to do so and you agree to inform that person who we are, that we will use and disclose their personal information and that they may access any personal information we hold about them. You should also refer them to this Privacy Policy which applies to their personal information.
9. Maintaining the accuracy of your information
(a) We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
(b) If you believe that personal information that we hold about you is inaccurate, incomplete or out of date, please contact us at [email protected] and we will take all reasonable steps to correct the information.
10. Accessing your personal information
(a) You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know by contacting us at [email protected]. You may be required to put your request in writing for security reasons. We may also charge a fee for giving you access to your personal information and will try to deal with your request within a reasonable time.
11. Security & the internet
(a) We maintain strict procedures and standards and take all reasonable steps to prevent unauthorised access to, or unauthorised modification or disclosure of, your personal information and to protect it from misuse or loss.
(b) However, we do not guarantee that information sent over the internet is secure.
12. Cookies on our website and software applications
(a) We may use cookies (including session, persistent and third-party cookies) and other automatic information collection technology on our website and software applications. A cookie is an industry standard and is a small text file that our website or software applications may place on your device(s). Usually, cookies are used as a means for the applications to remember your preferences. As such, cookies are designed to improve your experience of the applications.
(b) Cookies may collect and store personal information about you as well as information about your device. We extend the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your device settings to disable cookies or to warn you when cookies are being used, however this may affect the availability and functionality of the services offered through the mobile application.
13. Permissions
(a) Our software and website applications may request your permission to access and control your device including the following:
(i) find location permission to allow the location of your device;
(ii) internal and external storage read/write to allow your device to store flight data and images;
(iii) phone state and WIFI state to allow your device to connect to the internet in order to access our online services; and
(iv) wake lock permission to prevent your device from sleeping when using our software and website applications.
14. CCPA notice
(a) This section 14 covers rights under the California Consumer Privacy Act of 2018 and the California Consumer Privacy Act Regulations (together, the ‘CCPA’) and applies to Californian residents.
(b) (Notice of Collection) This Privacy Policy is our notice of collection under the CCPA.
(c) (Categories of Information we Collect) We may collect and disclose for a business purpose, or have collected or disclosed for a business purpose within the past 12 months, personal information as set out in this Privacy Policy relating to these CCPA categories:
(i) identifiers;
(ii) customer records information;
(iii) commercial information; and
(iv) geolocation data.
(d) (Right to Know) You may request disclosure of personal information we have collected, used, shared, or sold about you, and why we collected, used, shared, or sold that information.
(e) (Right to Delete) You may request deletion of your personal information held by us and we will action this request unless a CCPA exemption applies.
(f) (Non-discrimination) We will not discriminate against you in connection with your exercise of rights under the CCPA.
(g) (Do Not Sell My Personal Information) You may request that we do not sell your personal information by sending us an email at this link and we will action this request unless a CCPA exemption applies.
(h) We will not charge you for responding to requests under this section.
(i) We may require evidence of your Californian residency before responding to a request under this section.
(j) Please make any requests for information to [email protected].
(k) Words or phrases in this section 14 defined in the CCPA have the meaning given to them there.
15. For users in the EU/EEA and UK
(a) This section 15 applies to individuals and businesses that are citizens or residents of the EU/EEA or UK.
(b) Subject to any conditions and exceptions permitted by law, you may request the following in relation to personal data which we hold about you:
(i) copies of the information;
(ii) correction of any information you believe is inaccurate;
(iii) completion of information you believe is incomplete;
(iv) erasure;
(v) restriction of data processing; and
(vi) transfer to another organization.
(c) Where permitted by law we may charge you a fee for responding to a request made under this section.
(d) Pixelcase Pty Ltd is our data controller, at 431 Charles St, North Perth WA 6006, Australia.
(e) You may contact our Data Protection Officer at [email protected].
(f) Words or phrases in this section 15 defined in the General Data Protection Regulation (‘GDPR’) have the meaning given to them there.
16. Changes to this Privacy Policy
(a) This statement sets out our current Privacy Policy. It replaces any other Privacy Policy which we have previously issued.
(b) We may amend this Privacy Policy at any time. Our current Privacy Policy is available from our website www.aeroranger.com/privacy-policy or by contacting us at [email protected].
17. Contacting us
(a) If you have any questions regarding this Privacy Policy, please contact us at [email protected].