Aero Ranger CORE ยท Feature 37 of 64
Case Loads
Organise related cases into a managed workload for review and follow-up.
Cases and Documents
How Case Loads works in CORE
Case Loads is part of the cases and documents capability in Aero Ranger CORE. Organise related cases into a managed workload for review and follow-up. It is designed for case officers and supervisors coordinating evidence, status changes, tasks, notices, approvals and record history.
The case record brings evidence, status, tasks, documents and chronological history together so the next reviewer can understand what has happened. In practice, case loads keeps the information needed for this step close to the wider operational record, so staff can understand the context before progressing an action.
Why Case Loads matters
A single chronological record helps the next reviewer understand the basis for an action without reconstructing events from separate notes and files.
Configuration and review
Available fields, thresholds, statuses and actions follow the organisation's configuration and each user's permissions. Councils can align case loads with their own policy, local-law, privacy, records-management and review requirements rather than relying on a fixed process.