Aero Ranger CORE ยท Feature 35 of 64
Case Timelines
Follow actions, evidence, messages and status changes in chronological order.
Cases and Documents
How Case Timelines works in CORE
Case Timelines is part of the cases and documents capability in Aero Ranger CORE. Follow actions, evidence, messages and status changes in chronological order. It is designed for case officers and supervisors coordinating evidence, status changes, tasks, notices, approvals and record history.
The case record brings evidence, status, tasks, documents and chronological history together so the next reviewer can understand what has happened. In practice, case timelines keeps the information needed for this step close to the wider operational record, so staff can understand the context before progressing an action.
Why Case Timelines matters
A single chronological record helps the next reviewer understand the basis for an action without reconstructing events from separate notes and files.
Configuration and review
Available fields, thresholds, statuses and actions follow the organisation's configuration and each user's permissions. Councils can align case timelines with their own policy, local-law, privacy, records-management and review requirements rather than relying on a fixed process.