Aero Ranger CORE ยท Feature 41 of 64
Build Your Own Mail-Out Documents
Create reusable document layouts for notices and other outbound correspondence.
Cases and Documents
How Build Your Own Mail-Out Documents works in CORE
Build Your Own Mail-Out Documents is part of the cases and documents capability in Aero Ranger CORE. Create reusable document layouts for notices and other outbound correspondence. It is designed for case officers and supervisors coordinating evidence, status changes, tasks, notices, approvals and record history.
The case record brings evidence, status, tasks, documents and chronological history together so the next reviewer can understand what has happened. In practice, build your own mail-out documents keeps the information needed for this step close to the wider operational record, so staff can understand the context before progressing an action.
Why Build Your Own Mail-Out Documents matters
A single chronological record helps the next reviewer understand the basis for an action without reconstructing events from separate notes and files.
Configuration and review
Available fields, thresholds, statuses and actions follow the organisation's configuration and each user's permissions. Councils can align build your own mail-out documents with their own policy, local-law, privacy, records-management and review requirements rather than relying on a fixed process.